Designing and using organizational surveys : a seven-step process /

The survey process is a highly complex and situationally dependent one, in need of careful management. If poorly designed and administered, surveys can create disappointment and even disaster. Little has been written so far for those responsible for designing and implementing surveys in organization...

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Main Author: Church, Allan H., 1966-
Other Authors: Waclawski, Janine, 1966-
Format: EBOOK
Published: San Francisco : Jossey-Bass, 2001.
Edition:First edition.
Series:Jossey-Bass business & management series.
Online Access:Go to ebook
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Call Number: Online HF5549.5 .A83 C483 2001 eb
Copy 1 Available