Ouch! That stereotype hurts : communicating respectfully in a diverse world /

"If you want to be a more effective communicator in today's diverse workplace, this book is for you. If your organization wants to ensure that employees avoid biased, stereotypical and demeaning communication at work, you will find the guidance you need in this book. Within the pages, you...

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Bibliographic Details
Main Author: Aquilar, Leslie C.
Format: Book
Published: Dallas, TX : Walk the Talk, 2006.
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Table of Contents:
  • The language of inclusion
  • Communication recovery-what to do when things go wrong
  • Speaking up against bias without blame or guilt
  • Planning for inclusion
  • Closing thoughts.