Ouch! That stereotype hurts : communicating respectfully in a diverse world /

"If you want to be a more effective communicator in today's diverse workplace, this book is for you. If your organization wants to ensure that employees avoid biased, stereotypical and demeaning communication at work, you will find the guidance you need in this book. Within the pages, you...

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Bibliographic Details
Main Author: Aquilar, Leslie C.
Format: Book
Language:English
Published: Dallas, TX : Walk the Talk, 2006.
Subjects:
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020 |a 9781885228727 (pbk) 
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040 |a ABS  |b eng  |e rda  |c ABS  |d WKM  |d OCLCQ  |d YDXCP  |d OLA  |d UUS  |d TTU  |d NFP  |d NQB  |d OCLCF  |d OCLCQ  |d WIC  |d OCLCQ  |d UtOrBLW 
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100 1 |a Aquilar, Leslie C. 
245 1 0 |a Ouch! That stereotype hurts :  |b communicating respectfully in a diverse world /  |c Leslie C. Aguilar. 
264 1 |a Dallas, TX :  |b Walk the Talk,  |c 2006. 
300 |a 79 pages ;  |c 22 cm 
336 |a text  |b txt  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
505 0 0 |t The language of inclusion --  |t Communication recovery-what to do when things go wrong --  |t Speaking up against bias without blame or guilt --  |t Planning for inclusion --  |t Closing thoughts. 
520 |a "If you want to be a more effective communicator in today's diverse workplace, this book is for you. If your organization wants to ensure that employees avoid biased, stereotypical and demeaning communication at work, you will find the guidance you need in this book. Within the pages, you will discover: concrete guidelines for ensuring your message gets across to a diverse group of listeners; the Six-Step Communication Recovery model for what to do when things go wrong and you have your foot in your mouth; 12 effective techniques for speaking up in the face of demeaning comments, stereotypes or bias; a checklist for communicating, respect, and inclusion."--  |c Publisher description. 
590 |a CETL Collection 
596 |a 1 
650 0 |a Diversity in the workplace.  |0 sh 94007733   |0 http://id.loc.gov/authorities/subjects/sh94007733 
650 0 |a Intercultural communication.  |0 sh 85067222   |0 http://id.loc.gov/authorities/subjects/sh85067222 
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