Crisis management by apology : corporate responses to allegations of wrongdoing /

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Bibliographic Details
Main Author: Hearit, Keith Michael.
Format: Book
Published: Mahwah, N.J. : Lawrence Erlbaum Associates, [2006]
Series:LEA's communication series.
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EJWL - 3rd Floor

Holdings details from EJWL - 3rd Floor
Call Number: HD59.2 .H43 2006
Copy 1 Available