Bridging differences : effective intergroup communication /

This fourth edition builds on the strengths of the previous editions and provides state-of-the-art knowledge about intergroup communication. It brings a strong skills-oriented approach to improving communication effectiveness between people from different groups (cultures, ethnic groups, social clas...

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Bibliographic Details
Main Author: Gudykunst, William B.
Format: eBook
Published: Thousand Oaks, Calif. : Sage Publications, Ã2004.
Edition:4th ed.
Online Access:Available via EBSCO eBook Collection
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