Managing in the discomfort zone : how to deal with sensitive, difficult and unpleasant situations /

Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues t...

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Bibliographic Details
Main Author: Forsyth, Patrick.
Format: eBook
Language:English
Published: Singapore : Marshall Cavendish Business, 2012.
Series:Business solutions (Marshall Cavendish Corporation)
Subjects:
Online Access:Available via EBSCO eBook Collection
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100 1 |a Forsyth, Patrick. 
245 1 0 |a Managing in the discomfort zone :  |b how to deal with sensitive, difficult and unpleasant situations /  |c Patrick Forsyth. 
260 |a Singapore :  |b Marshall Cavendish Business,  |c 2012. 
300 |a 1 online resource (117 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Business solutions 
505 0 |a Cover; Title; Copyright; Contents; Foreword; Preface; Introduction; 1 Managers are Human Too; 2 Issues to Address; 3 Planning to Change; Afterword; Acknowledgements; About the Author 
520 |a Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues to be faced, such as firing people or dealing with poor or unacceptable behaviour and performance; tackling sensitive issues such as bullying and discrimination; and handling awkward or embarrassing situations like networking or prospecting. Too often, managers and others find themselves in the 'disc. 
546 |a English. 
650 0 |a Management. 
650 0 |a Problem employees. 
650 0 |a Work environment. 
776 0 8 |i Print version:  |a Forsyth, Patrick.  |t Managing in the discomfort zone.  |d Singapore : Marshall Cavendish Business, 2012  |z 9789814382366  |w (OCoLC)793214253 
830 0 |a Business solutions (Marshall Cavendish Corporation) 
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