Making the connections : using internal communication to turn strategy into action /

Bill Quirke demonstrates practically how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, and innovation, and to manage change more effectively. He describes the why, the what and the how of internal communication - why business needs...

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Bibliographic Details
Main Author: Quirke, Bill, 1954-
Format: eBook
Language:English
Published: Aldershot, England ; Burlington, VT : Ashgate, ©2008.
Edition:2nd ed.
Subjects:
Online Access:Available via EBSCO eBook Collection
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